Frequently Asked Questions
Everything you need to know about RAW fashion and your orders.
What is the standard shipping time for RAW orders?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with tags attached, and in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Are the materials used in RAW apparel sustainable?
Yes, we prioritize high-quality, ethically sourced materials including organic cotton and recycled polyester to ensure our fashion has a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package in real-time.
Do you offer a size guide for your collections?
Absolutely. Each product page features a detailed size chart with specific measurements to help you find the perfect fit for your body type.